Job Summary

Responsible to oversee the IT unit, ensuring operations are aligned to the digital vision of the company, by building frames that will improve efficiencies within IT environment, support building and deployment of new functionalities. The specialist will also be fully responsible to develop and practice IT policies that will guide the company through out, without withstanding providing leadership on IT unit to ensure day to day activities are met

Key responsibilities

• Strategy and Planning

• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements

• Develop and maintain policies, process and procedures within the unit

• Define, establish and maintain SLA within business units

• Understand & Plan and Provide road maps ahead of network outages, system failures within the organization

Knowledge and skills

• Adequate experience in delivering infrastructure design and operational excellence ,Hands on experience to trouble shoot hardware

• Strong Hands on technical knowledge of current network hardware protocols , and internet standards, including VOIP, TCP/IP , H.232 SIP, and SCCP

• Broad understanding of firewalls, intrusion detection systems , data encryption and other security techniques

• Proven track record to interact with senior management in project management